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The council won’t be able to help unless you leave as much detail as you can. Please describe the exact location of the problem (e.g. on a wall), what it is, how long it has been there, a description (and a photo of the problem if you have one), etc.
These will be sent to the council, but will never be shown online.
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Providing a password is optional, but doing so will allow you to more easily report problems, leave updates and manage your reports.